Last Updated: March 10, 2026
Danube Metal Trading & Recycling s.r.o. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for our services.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out our contact form
- Request a quote for our services
- Subscribe to our communications
- Enter into business agreements with us
This information may include:
- Name and contact details (email address)
- Company name and position
- Business address and country
- Information about your business needs and inquiries
1.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage, including:
- IP address and browser type
- Pages visited and time spent on our website
- Referring website or search terms
- Device information and operating system
2. How We Use Your Information
We use the information we collect for the following purposes:
- Responding to Inquiries: To respond to your questions, provide quotes, and discuss our services
- Service Delivery: To fulfill our contractual obligations and provide the services you request
- Business Communication: To communicate with you about our services, updates, and business matters
- Website Improvement: To analyze and improve our website functionality and user experience
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
3. Legal Basis for Processing
We process your personal information based on the following legal grounds under the GDPR:
- Consent: When you have given us explicit permission to process your data
- Contract: When processing is necessary for the performance of a contract
- Legitimate Interests: When processing is necessary for our legitimate business interests
- Legal Obligation: When we are required to process data to comply with the law
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our business (e.g., IT services, logistics partners)
- Legal Requirements: When required by law, court order, or governmental regulation
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you have given us explicit permission to share your information
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure server infrastructure with encryption
- Access controls and authentication procedures
- Regular security assessments and updates
- Employee training on data protection
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:
- Duration of our business relationship
- Period required by applicable laws and regulations
- Time needed to resolve disputes or enforce agreements
Once the retention period expires, we securely delete or anonymize your personal information.
7. Your Rights
Under the GDPR and applicable data protection laws, you have the following rights:
- Right to Access: Request a copy of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Request limitation of data processing
- Right to Data Portability: Receive your data in a structured format
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw consent at any time
To exercise these rights, please contact us at hasna.khalis@danubemetal.com.
8. International Data Transfers
As a European company, we primarily process data within the European Economic Area (EEA). If we transfer your data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
9. Cookies and Tracking
Our website uses cookies and similar technologies to enhance user experience and analyze website traffic. You can control cookie preferences through your browser settings. For more information about the cookies we use, please contact us.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
11. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a revised "Last Updated" date.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
14. Complaints
If you believe we have not handled your personal data in accordance with applicable data protection laws, you have the right to lodge a complaint with the supervisory authority in your country of residence or with the Slovak Data Protection Authority.